I can't log into Minecraft/Mojang.

Discussion in 'Help' started by Odi, Jul 11, 2015.

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  1. Odi

    Odi

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    Minecraft:
    //odipossible \\
    Recently I decided that I wanted to change my skin.
    Doing so, I got to the Minecraft page I entered my details blalblah.
    Funny enough, it said Unknown password. I was a bit unsure, I tried to enter my password in like 3 times. Nope. It didn't work. So, I requested a password change, did so and got the email and nothing. I tried again, and it said Unknown password. I even changed my password 3 times to something really simple. It is still saying the password is Unknown.
    I am a bit unsure of what has happened, I've tried to reset my password like 4 times and it still says Unknown password. I am also writing my email correctly, furthermore I'm getting tbe same result.

    Does anybody possibly know or have a clue of what this is the result of? I have tried logging in, refreshing the pages and still nothing.

    Any help is greatly appreciated, as I have no clue of what is going on.
    If you have any ideas/solutions, please let me know. I am pretty frustrated as it is and this certainly doesn't help.
    This is odd, because if I was hacked and I changed my password; I should of been able to log in straight away.
     
  2. josebcamacho

    josebcamacho

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    Clear all Browser cookies history etc and restart and try again.
     
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  3. Odi

    Odi

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    Minecraft:
    //odipossible \\
    I've tried clearing all my history, content, bookmarks, cookies etc and still nothing.
    I'm using the correct email I signed up with, and the password I had it changed too earlier.
    Still nothing, thanks though @josebcamacho. Appreciated
     
  4. josebcamacho

    josebcamacho

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    Have your tried alternate browser?
     
  5. Odi

    Odi

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    Minecraft:
    //odipossible \\
    No, I haven't. I'll try that tommorow with Chrome or Firefox. Thanks.
     
  6. Odi

    Odi

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    Minecraft:
    //odipossible \\
    I have been hacked.
    This was from 9 days ago, I haven't changed my password for a while.
    image.jpg
     
  7. josebcamacho

    josebcamacho

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    Attempt to change your password and email and security questions right now!
     
  8. Odi

    Odi

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    Minecraft:
    //odipossible \\
    Working on it.

    EDIT: Didn't work, I'm hacked. I can't log in or anything either.
    I can't use anything, the security questions don't work etc.
    I guess, I'm minecraftless. I have to find an alternative.


    EDIT 2:
    However, I have some hope because I haven't received an email regarding my password been changed yet, so it might still be processing.
     
    Last edited: Jul 11, 2015
  9. ItsHarry

    ItsHarry Owner Staff Member Owner

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    ItsHarry
    If you have migrated your Mojang account, you need to use your email address to log in instead of your username. Try that?
     
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  10. TheBlackHamood

    TheBlackHamood Feel Pain, Accept Pain, Know Pain

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    Maybe you accidently entered with caps lock
     
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  11. Ayg

    Ayg life is interesting :)

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    That's basically it right? I mean everyone has to log in using their email password. Correct me if im wrong.
     
  12. questionmark

    questionmark Donator

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    when your minecraft account is hacked

    you needa buy another one right?
     
  13. Ayg

    Ayg life is interesting :)

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    Facepalm -,-

    Also, when you buy your MC account they gave you like a purchase ID go to mojang support and they will ask you for
    Your Player ID / confirmation code or something like that [ when you first bought MC u got a EMAIL]

    Then your email address.

    Then explain what happened.
     
  14. questionmark

    questionmark Donator

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    ?
     
  15. Inial

    Inial Former M.o.d.+ Donator

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    Maybe try resetting your password a couple of times more? (I know you've done this 3 times already, but it wouldn't hurt trying to change it again. But type in your password slowly, so that you can confirm it's the right credentials.)

    You're not the only one experiencing this issue. I was having the same problem as you, but I don't think you were hacked. Maybe it had something to do with the login system from Mojang or something. But maybe try doing this, I've changed my password a couple of times, and it suddenly worked for me.
     
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  16. Goojingo

    Goojingo

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  17. hmj

    hmj jͫͪ Donator

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  18. Odi

    Odi

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    Minecraft:
    //odipossible \\
    I was able to change my email and I set a new password.
    It turns out it look a little bit longer due to some errors with the systems.
    However, I got my account back and everything is solved.

    Thanks.
     
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